Shipping policy

Orders may take up to 2-4 weeks to arrive. Many orders arrive sooner as it is dependent on the immediate availability of the product(s) ordered. Currently we do not offer expedited shipping. You will be notified once your order has shipped. We can ship to virtually any address in the United States. We thank you in advance for your understanding as we are doing our best to accelerate processing hindered by COVID-19 manufacturing delays.

Please note that the shipping rates are flat rate, currently based on weight of the items purchased.

 

We are not responsible for lost/stolen or damaged items. You will need to refer to the carrier and advise of the issue and place the appropriate claim. Once the items leave our facilities and the carrier states delivered it is no longer within our policy to replace anything lost/stolen or damaged. We will do everything in our power to assist you and we guarantee satisfaction from a small business standpoint. Please e-mail crownedjewelofficial@gmail.com with any concerns and inquiries.

 

Holidays may also increase shipping time.

 ==> Please note that during sales & promotions, processing times may increase as order influx increases at those times. Please allow up to 14 business days during this time. We strive to send orders out as quickly as possible and will notify you of any major delays. Order status inquiries are welcome. Please direct them to crownedjewelofficial@gmail.com